OFFSHORING - POLAND ATTRACTS THE HIGHEST NUMBER OF INVESTORS. FUTURE OF BPO IN CEE GIVEN THE ONGOING TURMOIL IN THE GLOBAL MARKETS - WHAT WILL BE IMPACT?
Considered country strategy as a key to success of invesments value
Pathology of public bids
Which branches will be most profitable in the near future
Will we see more operations being diverted from the US, UK to the CEE (in particular Poland) in an effort to cut costs?
The best areas for BPO centres in Poland
15.30 - 16.30
BUILDING COMPANY STRATEGY BASED ON OUTSOURCING USE. BANKING SECTOR
Opportunities brought by outsourcing
Main business strategy areas within companies decided to outsource
Contract responsibility problems
Banking law in outsourcing
16:30 - 16:45
Coffee break
16.45 - 17.45
COMPETITIVE ADVENTAGE THROUGH WELL EDUCATED EMPLOYEES
Invcreasing labour cost
Cooperation with high-tech academic/scientific centres
Is cost cutting still the only driver for outsourcing and BPOs or is it acces to CEE markets in particular to Russia and Ukraine while still taking advantage of the relatively high skill/ multi- language labour pool
17:45 - 18:15
Artist - singer performance
18.15 -18:45
Outsourcing Award Ceremony for ten best companies ranked in Reliable Outsourcer contest
