9:00 - 9:30

9:30 - 9:40

9:40 - 10:30


10:30 - 11:20


10:20 - 11:40

11:40 - 12:40






12:40 - 14:00








14:00

REGISTRATION

WELCOME

CHANCES FOR CEE REGION TO ATTRACT INVESTMENTS IN OUTSOURCING OF SERVICES

POLAND AS A LEADER OF BPO INVESTMENTS - HOW TO EFFECTIVELY ATTRACT INVESTMENTS TO THE MALOPOLSKA REGION

COFFEE BREAK

PROCESS OF IMPLEMENTING OUSOURCING SERVICES AND LEGAL ASPECTS OF BPO INVESTMENTS IN POLAND

THE EFFECT OF OUTSOURCING ON HR IN POLAND

THE FUTURE OF FACILITY MANAGEMENT

OUTSOURCING IN PRACTICE

OUTSOURCING IN THE TELECOM SECTOR

THE MALOPOLSKI REGION - AS CENTRE OF FINANCIAL AND ACCOUNTANCY SERVICES

INNOVATIVE DOCUMENT MANAGEMENT

LUNCH AND COCKTAIL